Brixen Consultants Ltd is committed to maintaining and respecting your privacy to the best of our ability. The privacy policy along with the terms and conditions will illustrate how we maintain all personal data that our company collects or the information provided by a client.

The data controller is Brixen Consultants Ltd for obtaining data covered by the General Data Protection Regulation (GDPR).

To contact the data controller email at contact@brixenconsultants.com

Information that Brixen Consultants Ltd collects from you

Brixen Consultants Ltd will collect the given information to provide the best services to our clients 

In the event of a client demanding service from us

Information that a visitor or user provides to us by filling up the application form on our website or in any other way and means of communication, is used by Brixen Consultants to process orders placed by a client and to answer their queries.

The different systems such as email, chatbox, sharefile, and efiling store all the information provided to us by the users. However, a client reserves the right to withdraw their consent at any given time by asking Brixen Consultants Ltd to erase all the information stored in our systems.

To adhere to the laws of anti-money laundering

Brixen Consultants holds the right to ask for multiple relevant documents from a client to validate their address or proof of ID. Certain regulations indicate that the company needs to retain and hold on to all the information for at least seven years after terminating our services to collaborate with a client.

This given data is in compliance with the rules and regulations of GDPR and securely located within our servers that are situated outside the European Union (EU). Brixen Consultants Ltd would further prefer to clarify that no information stored in our servers is ever sold or shared with anyone.

In the event of executing any transactions on our website or through the means of our Efiling portals

According to our company policy, details of all transactions made by a customer will be stored securely within our emails or the portals. The client, however, is eligible to discard the information by withdrawing their consent under any circumstances.

Although we would like to illustrate that deciding to delete the account will not impact the current status of any order. However, it will delete all the contact details previously provided by the clients.

When we are contacted by a client through emails

Brixen Consultants Ltd would like to state that in the event of being contacted by a party through the means of electronic mails or emails, the company reserves the right to keep a record of the same within our email systems. However, the client can practice their right to not provide consent further for such practices and ask us to delete the mails, which we would do without any hesitation.

When a client visits our website

All the details regarding a user’s visit to our website involving but not in any way limited to data about traffic, location, weblogs and other means of communication are collected by Brixen Consultants Ltd. The information may be required for our procedures concerning the billing systems. The information will further be stored on Brixen Consultants Ltd’s Google Analytics account. We suggest that you see our cookie policies to obtain more information on the topic.

The IP addresses

Brixen Consultants Ltd may also collect information about a client’s computer, their IP addresses depending on the availability, types of browser they are using, and their operating systems for administering our systems. The information may further be required to provide the collected information to our advertisers.

However, we would like to highlight that the data that we gather is only statistical data regarding the browser actions of our users and the information in no way reveals the anonymity of any individual.

Cookies

Brixen Consultants uses cookies to ensure that we can distinguish our users from one another as such actions help us to offer an impeccable service to our users when they browse through our websites. The same action is also helpful for enabling us to properly maintain our site and improve it from time to time.

Places in which Brixen Consultants Ltd stores user’s personal information

The data that we collect from the clients may be stored within our distant servers that are placed securely outside the EU. The similar data may also be in possession and processed by the staff of Brixen Consultants Ltd who are operating outside the region and also by the people who work for one of our many suppliers. The staff who may process your information may be involved in the practice of fulfilling your orders among the plethora of things they do. Apart from that, they may also use the same for processing the details regarding a client’s payment. Nevertheless, by submitting their data with consent, the users agree to this given transfer, processing or storing of the information. However, we will always ensure that all the necessary and relevant steps are taken by us to protect your data as securely as possible.

To ensure that all your data is safe and secure, Brixen Consultants Ltd uses the innovative SSL technology to encrypt the details of all the transactions made by a client and these are further processed by an external processor, for example, the Barclaycard International Payments Limited. Moreover, in the event of providing any password to us or in case a user has chosen a password for gaining access to certain parts of our website, the users are responsible for keeping the password safe and not disclosing it to anyone. We would like our users to keep note of the fact that the transfer of any information through the internet is not entirely secure. However, we at Brixen Consultants LTD will take every step at our disposal to ensure that your data is protected. Although we can not guarantee the protection of your data entirely and suggest that you share the same with your own risk, all the necessary steps will be adopted to prevent your data from being leaked.

The way Brixen Consultants Ltd uses the information collected from a user

To reply to any query made by a user or client.

To provide relevant and sufficient information regarding a product or service that a client might have requested from us. To allow the users to be a part of the various interactive features of the services provided by us in case a client wishes to do so.

Disclosing the information

Brixen Consultants LTD may disclose the personal information of a user to various members of our organization and it further indicates that your personal information can be shared with our parent organization, any of its subsidiaries with colleagues if it is deemed appropriate.

Rights of the users

You reserve the right to ask us not to process any of the information that has been provided by you for any kind of marketing activities. Before collecting any information, you will be notified by us in case we decide to use the same for any such reasons or disclose the data to any third party. Although the party has the right to apply their rights to stop such processing from taking place by checking relevant boxes on the forms used by our company to gather data about you. One can exercise the right at any given time by contacting our team by following the usual methods. Our websites may contain links to and from the various partner networks we have, along with several affiliates and advertisers. In the event, that any individual following these links should be aware that the given websites will have their privacy policies and Brixen Consultants Ltd will not take any liability for that. Thus, we suggest that a user should verify and go through all the privacy policies effectively before the submission of any personal data on such websites. In case an individual feels that we have not adhered to the rules of GDPR, then we request you to contact us at the earliest to make a valid complaint that we wish to resolve with our full potential. However, in case a user is not satisfied with the steps that we have taken to resolve a certain issue, then they have the right to present a complaint before the office of the Information Commissioner.

Information Accessibility

GDPR is known to provide the right to access all information that might be held about an individual. Although it is important to note that access to any such information will have a fee of 5 pounds that we require to meet the cost of offering you all the information in detail that we have held so far.

Changes within the privacy policy

All changes that may be made to our company’s privacy policies will be posted on this given page in the future.

Contact

Any questions, comments and requests that one may have concerning these privacy policies are encouraged by Brixen Consultants Ltd and should be sent to us following the usual approaches.